Help
Frequently asked questions
Quick answers about templates, exports and your data.
Is it free to use?
Yes — the Free plan is free forever. Create a free account (no password, just an email code) to build, save and download your resume. Pro, Premium and Ultimate add more AI uses, premium templates and your public link, from 7 days.
Which formats can I download?
PDF, Word (.docx), PNG, JPEG, HTML, Markdown, plain text and a project file (.json) you can re-import later.
How do I start from a template?
Open the Templates page and click a design, or open the editor and use the “Choose template” button in the left panel.
Will changing the template erase my resume?
Choosing a different template replaces the current content. If you have unsaved changes the editor asks you to confirm first — export the project file (.json) if you want a backup.
Where is my data stored?
Drafts are kept in your browser. When you are signed in you can also save a resume to your account. Clearing site data or switching devices loses the browser draft, so save to your account or download a copy when you are done.
How long are my saved resumes kept?
On the FREE plan, a resume saved to your account is kept for 45 days from the day you created it. With Pro, Premium or Ultimate (or the public-link add-on) nothing is deleted while it is active, and your resumes are kept for 45 more days after it ends. Your dashboard shows the date for each resume.
Can I use multiple pages?
Yes. The editor supports several pages; add or reorder them from the layers panel.
Still stuck?
Chat with support from the bubble in the corner, or send us a message.